User Guide

Request to Visitors

■Please cooperate in preventing the spread of COVID-19

NaganoInfection status and infection alert levelsplease confirm.
・Alcohol-based disinfectant is available at the entrance to the museum.
・Wearing a mask is optional, but please cooperate with "coughing and sneezing etiquette."

■Pets are generally not allowed in the facility. Small dogs (under 10 kg) will not be allowed even if they are in a cage. Assistance dogs for the physically disabled (guide dogs, service dogs, and hearing dogs) are allowed.
■Smoking is prohibited throughout the building.
■Please refrain from bringing dangerous items, odorous items, perishable items such as fresh flowers, or large baggage (suitcases, umbrellas, etc.).
■Please be careful and considerate to prevent children from running around to prevent them from coming into contact with the exhibits.

Opening hours and closed days

■ Opening hours

10:00-17:00 *AugustOpen until 18pm
Admission to the special exhibition on the second floor is until 30 minutes before closing.

■ Closed days

Mondays (or the following weekday if Monday is a public holiday) *Open every day in August

■Winter closure schedule

休館日程 年末:2025/12/29ー2026/01/03 冬季:2026/01/13~22
Regular business hours 2026/01/04~12, From 23/XNUMX~

 

Admission fees and discounts

[Museum, 1st floor](Free admission)

In addition to the museum shop, there is also a gallery.
*There is an admission fee to enter the chapel. (Details)

[Museum, 2st floor](Paid)

An admission ticket is required.
Please purchase at the general reception on the 1st floor.

■ 2nd floor exhibition admission fee

▷ General admission: 2000 yen
▷ High school and university students: 1000 yen
▷ Elementary and junior high school students: 500 yen
▷ Preschoolers: Free

■Group admission fee (applicable to groups of 20 or more)

▷ General admission 1800 yen
▷ High school and university students: 800 yen
▷ Elementary and junior high school students: 300 yen

Note 1: Admission fee discounts and other changes may occur depending on the situation.
Note 2: Group rates apply to groups of 20 or more.
Note 3: Students must present their own identification.
Note 4: In the case of a group, please present one ticket for the representative.

Please contact us if elementary, junior high, or high school students and their chaperones are visiting as part of an educational activity, or if they are visiting for welfare facility-related purposes.

■ Discount system

The following people will receive a discounted rate. Please present the appropriate certificate.

Those who have a disability certificate or Mirairo ID
Admission is free for the person in question only. Please show your ID card and ID screen.
*One accompanying person will be charged half the regular price.

Karuizawa Examination Passer
Admission is free for the person in question only. Please present your successful candidate card.

Art Examination Passer
200 yen discount off the regular price. Please present your certificate of passing.

■ About using credit cards

We accept credit cards.

Accepted cards
VISA/MASTERCARD/JCB/NICOS/UC
AMEX/DinersClub/DISCOVER/TS CUBIC/UnionPay